Episode 55: What Does an Online Business Manager (OBM) Do for Their Clients? – Freelance/Virtual Assistant Service Series

Full Episode Transcription:

(00:07):
Hey sister-friends. Welcome back to the Ditch the Classroom podcast. In today’s episode, we’re gonna be continuing our freelance/virtual assistant service series, which is giving you an overview of popular services that you can offer and what those services entail. On episode 47, I shared all about Pinterest management. Episode 49, we broke down email marketing. Episode 51 we talked all about the world of podcast management. And Episode 53, we dove deep into social media management. Now, before we get into today’s service, I wanna extend a couple special invitations to y’all. If you’re new to the virtual assistant world and aren’t even really sure what it is and what they can do, I wanna invite you to check out my virtual assistant workshop. This is a free workshop that will teach you what a VA is, what they can do for their clients, what the different services are that you can offer, how much you can get paid, where to find those clients so you can replace your income faster, and so much more.

(01:53):
So if you’re interested in that, check out the link in my show notes. If you’re ready to take that first step into virtual assistance and really start getting your feet wet, then my Ditch the Classroom Toolkit is for you. In this toolkit, you are going to figure out what services you wanna offer, what to price them at, you’re gonna create your packages in a professional manner that are gonna really attract those ideal clients, and just get that all set up so you can start landing those clients and getting paid. Now, if you are ready to go all in ditch the classroom completely, and have your full-time job, be a virtual assistance and freelancing, then I wanna invite you to join the Teacher Turned Freelancer Academy. This program includes 10 different modules. Each module has bite-size lessons that will help you start your business and bring it from zero to 60.

(02:52):
You’ll be able to replace your income way faster than doing it on your own. You’ll have that ongoing support and help from me. And literally you just have everything you need in this program. I can’t stress that enough. This program is amazing. I’ve put so much time and energy into it and gotten so much feedback to add even more from the students that are already in there. So this program is for you. If you’re interested in any of these, again, go check out the link in our show notes.

(03:22):
Now, in today’s episode, I’m gonna be teaching you all about what an online business manager is and what they do. So the role of an OBM is to make sure that the right things get done at the right time, in the right way, and by the right people. They’re responsible for quite a few different things in a business. Number one is project management, so they can help plan and map out projects in a business, including launches, managing programs, creation of new revenue streams, updating websites, and more. So they really will see a project from start to finish.

(04:08):
They can also be in charge of operations and automation. So, they can help automate systems and create processes for day-to-day activities in the business. That way, it streamlines and simplifies how things are run and makes it easier for other people to run the business, rather than just the single business owner. They’ll also help to track metrics. So they’ll take a look at key business activities and see what is working and what’s not working so that decisions can be made for ongoing growth. So, what programs are actually bringing in revenue, consistent revenue, what’s actually seeing profit and what isn’t, what might need to be kicked to the curb. OMBs will also manage people. So if there’s projects that need to be outsource to other freelancers, the OBM will manage and lead the efforts of the team to meet those business goals.

(05:11):
So really, OBMs are considered the go-to person for CEOs of a business. The CEO is the visionary, and the OBM is the one who implements the strategies, lays out the processes and hires the people to bring those visions to life. So if you love managing others, streamlining, simplifying, automating processes, and being in the trenches through an entire project rather than just a small piece of it, then becoming an online business manager might be a great fit for you. So if you have any questions about anything we talked about today, as always feel free to send me a DM on Instagram or send me an email, I’m happy to answer them. And yeah, I hope you guys are loving this series. Let me know if there are any other services you want me to dive into and I hope you guys have a great rest of your week.